.robot-root .mshe-z-right-transform1{z-index:299999;-webkit-transform:translate3d(100%,0,299999px);transform:translate3d(100%,0,299999px)}.robot-root .mshe-z-slide-layer{z-index:299999;-webkit-transform:translate3d(0,0,299999px);transform:translate3d(0,0,299999px)}.robot-root .mshe-z-right-transform1.mshe-transform-robot2{z-index:300000;-webkit-transform:translate3d(100%,0,300000px);transform:translate3d(100%,0,300000px)}.robot-root .mshe-z-bottom-transform1.mshe-transform-robot2{z-index:300000;-webkit-transform:translate3d(0,100%,300000px);transform:translate3d(0,100%,300000px)}.robot-root .mshe-z-slide-layer.mshe-transform-robot2{z-index:300000;-webkit-transform:translate3d(0,0,300000px);transform:translate3d(0,0,300000px)}.robot-root .mshe-z-mask2.mshe-transform-robot2{z-index:300000!important;-webkit-transform:translate3d(0,0,300000px)!important;transform:translate3d(0,0,300000px)!important}.robot-root .mshe-transform-robot3{z-index:300001!important;-webkit-transform:translate3d(0,0,300001px)!important;transform:translate3d(0,0,300001px)!important}.robot-root .list-con{padding:.53rem;border-bottom:2px solid #e5e5e5;background:#fff}[data-dpr="1"] .robot-root .list-con{border-bottom:1px solid #e5e5e5}[data-dpr="3"] .robot-root .list-con{border-bottom:3px solid #e5e5e5}.robot-root .list-con>li{display:-webkit-box;display:flex;display:-ms-flexbox;-webkit-box-orient:horizontal;-webkit-box-direction:normal;flex-flow:row wrap}.robot-root .list-con>li+li{margin-top:.4rem}.robot-root .list-con>li>.list-href{display:-webkit-box;display:flex;display:-ms-flexbox;text-decoration:none}.robot-root .list-con>li .left-inner{width:2rem;height:2.64rem;margin-right:.2rem}.robot-root .list-con>li .left-inner img{width:100%;height:100%;display:block}.robot-root .list-con>li .inner{width:6.5rem}.robot-root .list-con>li .inner>p{line-height:1.5;font-size:24px}[data-dpr="1"] .robot-root .list-con>li .inner>p{font-size:12px}[data-dpr="3"] .robot-root .list-con>li .inner>p{font-size:36px}.robot-root .list-con>li .inner>p.struct{color:#666;line-height:1}.robot-root .list-con>li .inner .size{color:#222}.robot-root .list-con>li .inner .size>em{display:block}.robot-root .list-con>li .inner .price{color:#222}.robot-root .list-con>li .inner .price>a{color:#222;display:block}.robot-root .list-con>li .inner .tip-spec-wrap{display:inline-block;position:relative;padding:.1rem}.robot-root .list-con>li .inner .tip-spec-wrap p{padding:.4rem;color:#999;border:1px solid #e5e5e5;position:absolute;top:-2.4rem;left:-2.6rem;right:.4rem;background:#fff;width:6rem}.robot-root .macc-order-list{background:#fff;margin-top:.4rem;position:relative}.robot-root .macc-order-list.order-list-new .list-title{font-size:14px;border:none!important}.robot-root .macc-order-list.order-list-new .list-bot{padding:0 .28301887rem .28301887rem}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-price{display:-webkit-box;display:flex;-webkit-box-pack:end;justify-content:flex-end;-webkit-box-align:baseline;align-items:baseline}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-price .list-bot-price-item{color:#666;margin-right:.23584906rem}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-price .list-bot-price-total{color:#999}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-price .list-bot-price-total>span{font-size:14px;color:#333}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-btn{text-align:right}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-btn button{margin-top:.2rem;color:#222;height:.61320755rem;line-height:.61320755rem;padding:0 .18867925rem;border-color:#222}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-btn>button+button{margin-left:.2rem}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-btn .order-return-item{margin-top:.2rem;display:inline-block;vertical-align:middle}.robot-root .macc-order-list.order-list-new .list-bot .list-bot-btn .order-return-item a{height:.61320755rem;line-height:.61320755rem;padding:0 .18867925rem;text-decoration:none;display:block;color:#222}.robot-root .macc-order-list.order-list-new .list-con{padding:.28301887rem;padding-top:.1rem;border:none}.robot-root .macc-order-list.order-list-new .list-con>li{display:block;white-space:nowrap;overflow-x:scroll;scroll-behavior:smooth;overflow-y:hidden}.robot-root .macc-order-list.order-list-new .list-con>li .list-con-img{display:inline-block;width:2.44rem;margin-right:.26rem}.robot-root .macc-order-list.order-list-new .list-con>li .list-con-img img{height:inherit}.robot-root .macc-order-list .not-checked{padding-bottom:.32rem}.robot-root .macc-order-list .not-checked .ticket-mask{position:absolute;width:100%;opacity:.6;background:#fff;top:0;bottom:1.43rem}.robot-root .macc-order-list .not-checked .ticket-link{width:9.4rem;background:rgba(252,240,212,.5);color:#ff821d;margin:0 .32rem;padding:.18rem;height:1.1rem;display:-webkit-box;display:flex;display:-ms-flexbox;-webkit-box-align:center;align-items:center;-webkit-box-pack:justify;justify-content:space-between;text-decoration:none}.robot-root .macc-order-list .list-title{padding:.2rem .4rem;border-bottom:2px solid #e5e5e5}[data-dpr="1"] .robot-root .macc-order-list .list-title{border-bottom:1px solid #e5e5e5}[data-dpr="3"] .robot-root .macc-order-list .list-title{border-bottom:3px solid #e5e5e5}.robot-root .macc-order-list .list-title>span{-webkit-user-select:text;-moz-user-select:text;-ms-user-select:text;user-select:text}.robot-root .macc-order-list .list-title>em{display:block}.robot-root .macc-order-list .list-title>em>i{width:.28rem;height:.28rem;display:inline-block;border-radius:100%;margin-right:.12rem}.robot-root .macc-order-list .list-title>em>i.order-status-green,.robot-root .macc-order-list .list-title>em>i.order-status-paid,.robot-root .macc-order-list .list-title>em>i.order-status-processing,.robot-root .macc-order-list .list-title>em>i.order-status-refunded,.robot-root .macc-order-list .list-title>em>i.order-status-returned,.robot-root .macc-order-list .list-title>em>i.order-status-shipped,.robot-root .macc-order-list .list-title>em>i.order-status-verified{background:#5ebd66}.robot-root .macc-order-list .list-title>em>i.order-status-canceled,.robot-root .macc-order-list .list-title>em>i.order-status-expired,.robot-root .macc-order-list .list-title>em>i.order-status-red,.robot-root .macc-order-list .list-title>em>i.order-status-revoked{background:#e64545}.robot-root .macc-order-list .list-title>em>i.order-status-blue,.robot-root .macc-order-list .list-title>em>i.order-status-verifty,.robot-root .macc-order-list .list-title>em>i.order-status-waitting{background:#39f}.robot-root .macc-order-list .list-title>em>i.order-status-delivered,.robot-root .macc-order-list .list-title>em>i.order-status-grey{background:#ccc}.robot-root .macc-order-list .list-bot{padding:.2rem .4rem;-webkit-box-align:center;align-items:center}.robot-root .macc-order-list .list-bot .text-uppercase .discout-price{display:block;color:#ff596e;white-space:nowrap;line-height:1.5}.robot-root .macc-order-list .list-con-more{text-align:center;padding:.2rem .4rem;border-bottom:2px solid #e5e5e5}[data-dpr="1"] .robot-root .macc-order-list .list-con-more{border-bottom:1px solid #e5e5e5}[data-dpr="3"] .robot-root .macc-order-list .list-con-more{border-bottom:3px solid #e5e5e5}.robot-root .macc-order-list .list-con-more>i{margin-left:.2rem;display:inline-block}.robot-root .macc-order-list .list-con-more>i.up{-webkit-transform:rotateX(180deg);transform:rotateX(180deg);-webkit-transition:all .3s ease;transition:all .3s ease}.robot-root .robot-container{position:fixed;bottom:0;top:0;left:0;right:0;width:100%;height:100%;z-index:998;-webkit-transform:translate3d(0,0,998px);transform:translate3d(0,0,998px);overflow:hidden;background:#fff;padding-top:1.17rem}.robot-root .robot-container.robot-container1{z-index:199999;-webkit-transform:translate3d(100%,0,199999px);transform:translate3d(100%,0,199999px)}.robot-root .robot-container .loaders .la-ball-pulse{opacity:.8}.robot-root .robot-container .robot-track-txt{color:#999;font-size:24px}[data-dpr="1"] .robot-root .robot-container .robot-track-txt{font-size:12px}[data-dpr="3"] .robot-root .robot-container .robot-track-txt{font-size:36px}.robot-root .robot-container .robot-number-txt{font-size:28px;color:#222}[data-dpr="1"] .robot-root .robot-container .robot-number-txt{font-size:14px}[data-dpr="3"] .robot-root .robot-container .robot-number-txt{font-size:42px}.robot-root .robot-container .robot-pic{width:100%;overflow:hidden;position:absolute;top:0;bottom:0;background:#000;color:#fff;padding:2.5rem 0;z-index:200}.robot-root .robot-container .robot-pic i.icon-close{color:#999;position:absolute;top:.53rem;left:.4rem;font-size:40px}[data-dpr="1"] .robot-root .robot-container .robot-pic i.icon-close{font-size:20px}[data-dpr="3"] .robot-root .robot-container .robot-pic i.icon-close{font-size:60px}.robot-root .robot-container .robot-pic img{width:100%}.robot-root .robot-container .top-green-bar{font-size:28px;text-align:right;padding:.06rem .24rem 0}[data-dpr="1"] .robot-root .robot-container .top-green-bar{font-size:14px}[data-dpr="3"] .robot-root .robot-container .top-green-bar{font-size:42px}.robot-root .robot-container .customer-bar{padding:0 .32rem;position:relative;border-bottom:1px solid #e5e5e5;margin-top:1.17rem}.robot-root .robot-container .customer-bar .photo{font-size:72px;vertical-align:middle}[data-dpr="1"] .robot-root .robot-container .customer-bar .photo{font-size:36px}[data-dpr="3"] .robot-root .robot-container .customer-bar .photo{font-size:108px}.robot-root .robot-container .customer-bar .profile{display:inline-block;margin:0 .26rem}.robot-root .robot-container .customer-bar .profile .p-name{font-size:28px}[data-dpr="1"] .robot-root .robot-container .customer-bar .profile .p-name{font-size:14px}[data-dpr="3"] .robot-root .robot-container .customer-bar .profile .p-name{font-size:42px}.robot-root .robot-container .customer-bar .profile .p-intro{font-size:26px;color:#999}[data-dpr="1"] .robot-root .robot-container .customer-bar .profile .p-intro{font-size:13px}[data-dpr="3"] .robot-root .robot-container .customer-bar .profile .p-intro{font-size:39px}.robot-root .robot-container .manual-service.channel-chat i{color:#ccc}.robot-root .robot-container .manual-service .iconfont{font-size:48px}[data-dpr="1"] .robot-root .robot-container .manual-service .iconfont{font-size:24px}[data-dpr="3"] .robot-root .robot-container .manual-service .iconfont{font-size:72px}.robot-root .robot-container .manual-disabled,.robot-root .robot-container .manual-disabled .iconfont{border-color:#ccc;color:#ccc;cursor:not-allowed}.robot-root .robot-container .robot-body-container{height:12rem;overflow-y:scroll;background:#f5f5f5;box-sizing:border-box;padding:.4rem .32rem}.robot-root .robot-container .robot-body-container:after{content:'';display:block;height:1.28rem}.robot-root .robot-container .robot-body-container .robot-body .welcome{position:relative;margin-bottom:.4rem}.robot-root .robot-container .robot-body-container .robot-body .welcome.robot-order .title-container{width:7.4rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel{text-align:left;margin-top:.4rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel li{display:table-cell;width:31%;background:#fff;padding:.53rem;padding-bottom:.26rem;border-left:.16rem solid #f6f6f6;border-radius:10px;vertical-align:top;text-align:center;position:relative}.robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel li i{font-size:.85rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel li .channel-icon{position:absolute;top:0;left:.24rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel li .channel-icon i{font-size:40px;color:#ff2b1c;line-height:1}[data-dpr="1"] .robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel li .channel-icon i{font-size:20px}[data-dpr="3"] .robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel li .channel-icon i{font-size:60px}.robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel li .channel-chat{color:#ccc}.robot-root .robot-container .robot-body-container .robot-body .welcome .robot-channel li .channel-chat i{color:#ccc}.robot-root .robot-container .robot-body-container .robot-body .welcome .channel-tips{margin-bottom:.4rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .channel-tips .channel-help{margin:0 .66rem;background:#e5e5e5;padding:.33rem .93rem;border-radius:15px;font-size:26px;text-align:center;color:#999}[data-dpr="1"] .robot-root .robot-container .robot-body-container .robot-body .welcome .channel-tips .channel-help{font-size:13px}[data-dpr="3"] .robot-root .robot-container .robot-body-container .robot-body .welcome .channel-tips .channel-help{font-size:39px}.robot-root .robot-container .robot-body-container .robot-body .welcome .channel-tips .channel-help .tips-link{color:#39f;margin-left:.12rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .logo{width:1.6rem;height:1.6rem;left:-.32rem;position:absolute;top:-.4rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .logo img{width:100%}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container{background:#fff;display:inline-block;max-width:7.4rem;margin-left:1.2rem;padding:.32rem;position:relative;border-radius:15px;line-height:1.5;box-sizing:content-box;word-break:break-word;font-size:26px}[data-dpr="1"] .robot-root .robot-container .robot-body-container .robot-body .welcome .title-container{font-size:13px}[data-dpr="3"] .robot-root .robot-container .robot-body-container .robot-body .welcome .title-container{font-size:39px}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .loaders .la-ball-pulse.la-ball-pulse-2x div{margin-top:0}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container>p{overflow:hidden;text-overflow:ellipsis}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .unread-more{text-align:center;color:#4a90e2}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .unread-more i{color:#666}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .bubble{position:absolute;left:-.28rem;width:.53rem;top:.4rem;height:.46rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .track-total .total{font-weight:600}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .order-more{text-align:center;cursor:pointer;padding-top:.32rem;margin-top:-.03rem;border-top:1px solid #e5e5e5;background:#fff}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .order-more.order-track-more{border-top:1px solid #efefef;margin:0 -.32rem;padding:.32rem .32rem 0}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .order-more span{font-size:32px}[data-dpr="1"] .robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .order-more span{font-size:16px}[data-dpr="3"] .robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .order-more span{font-size:48px}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .order-more i{vertical-align:sub;opacity:.45;font-size:36px}[data-dpr="1"] .robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .order-more i{font-size:18px}[data-dpr="3"] .robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .order-more i{font-size:54px}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track{position:relative}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track:first-child .track-left{background:#222;width:.32rem;height:.32rem;left:.02rem}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track:first-child .track-right{color:#222}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track:last-child .track-right{border:none}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track .track-left{width:.35rem;height:.35rem;background:#ccc;border-radius:50%;position:absolute;top:0;left:0;border:1px solid #fff}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track .track-right{display:inline-block;padding-left:.52rem;border-left:1px solid #e5e5e5;padding-bottom:.52rem;margin-left:.16rem;color:#999}.robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track .track-right .track-date{font-size:26px}[data-dpr="1"] .robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track .track-right .track-date{font-size:13px}[data-dpr="3"] .robot-root .robot-container .robot-body-container .robot-body .welcome .title-container .robot-track .track-right .track-date{font-size:39px}.robot-root .robot-container .robot-body-container .client{position:relative;margin-bottom:.32rem;text-align:right}.robot-root .robot-container .robot-body-container .client.robot-order .client-container{background:#fff;color:#333;width:7.4rem;text-align:right}.robot-root .robot-container .robot-body-container .client.robot-order .client-container::after{display:none}.robot-root .robot-container .robot-body-container .client.rbus-order .client-container .order-list .order-goods{text-align:left;border-bottom:none}.robot-root .robot-container .robot-body-container .client .client-avatar{width:.96rem;height:.96rem;display:inline-block;vertical-align:top;border-radius:50%;border:1px solid #e5e5e5;box-sizing:border-box}.robot-root .robot-container .robot-body-container .client .client-avatar img{border-radius:50%;width:.96rem;height:.96rem}.robot-root .robot-container .robot-body-container .client .client-container{background:#39f;color:#fff;display:inline-block;max-width:7.4rem;margin-right:.18rem;padding:.32rem;position:relative;border-radius:15px;line-height:1.5;box-sizing:content-box;text-align:left}.robot-root .robot-container .robot-body-container .client .client-container::after{content:'';position:absolute;right:-.28rem;width:.53rem;top:.4rem;height:.46rem;background-image:url(/pwa_dist/images/robot_dialogue2-9216190610.png);background-repeat:no-repeat;background-size:contain}.robot-root .robot-container .robot-body-container .client .client-container .bubble{position:absolute;right:-.28rem;width:.53rem;top:.4rem;height:.46rem}.robot-root .robot-container .robot-body-container .client .client-container p{overflow:hidden;text-overflow:ellipsis}.robot-root .robot-container .robot-body-container .client .client-container .order-list{cursor:pointer}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-title{overflow:hidden}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-title .left{display:inline-block}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-goods{margin:.24rem 0;padding:.24rem 0;border-top:1px solid #e5e5e5;border-bottom:1px solid #e5e5e5}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-goods .goods-img{display:inline-block;margin-right:.2rem;vertical-align:middle;line-height:1}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-goods .goods-img:last-child{margin:0}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-goods .goods-img img{width:1.6rem;height:2.13rem}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-goods .goods-img .img-more{width:1.6rem;height:2.13rem;line-height:2.13rem;background:#f6f6f6;display:inline-block;vertical-align:middle;text-align:center}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-goods .goods-img .img-more>i{width:.16rem;height:.16rem;display:inline-block;background:#ccc;border-radius:50%}.robot-root .robot-container .robot-body-container .client .client-container .order-list .order-total .total{font-weight:600}.robot-root .robot-container .robot-body-container .guess-like h3{font-weight:400;margin-bottom:.12rem;text-transform:inherit;font-size:26px}[data-dpr="1"] .robot-root .robot-container .robot-body-container .guess-like h3{font-size:13px}[data-dpr="3"] .robot-root .robot-container .robot-body-container .guess-like h3{font-size:39px}.robot-root .robot-container .robot-body-container .guess-like .guess-like-list.robot-theme li .text{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.robot-root .robot-container .robot-body-container .guess-like .guess-like-list li{list-style:initial;margin:0 .4rem;line-height:2;cursor:pointer;color:#4a90e2}.robot-root .robot-container .robot-body-container .guess-like .third-theme-list li{list-style:disc inside none;line-height:2;cursor:pointer;color:#4a90e2}.robot-root .robot-container .robot-body-container .guess-outer .guess-item .title-container .get-zan{text-align:center;margin-top:.32rem}.robot-root .robot-container .robot-body-container .guess-outer .guess-item .title-container .get-zan .awesome{cursor:pointer;display:inline-block;padding:.04rem .68rem;margin:0 .26rem}.robot-root .robot-container .robot-body-container .guess-outer .guess-item .title-container .get-zan .awesome.disabled i{color:#ccc}.robot-root .robot-container .robot-body-container .guess-outer .guess-item .title-container .get-zan .awesome.like1.disabled i{color:#e64545}.robot-root .robot-container .robot-body-container .guess-outer .guess-item .title-container .get-zan .awesome.unlike.disabled i{color:#333}.robot-root .robot-container .robot-body-container .guess-outer .guess-item .title-container .get-zan .awesome i{font-size:32px}[data-dpr="1"] .robot-root .robot-container .robot-body-container .guess-outer .guess-item .title-container .get-zan .awesome i{font-size:16px}[data-dpr="3"] .robot-root .robot-container .robot-body-container .guess-outer .guess-item .title-container .get-zan .awesome i{font-size:48px}.robot-root .robot-container .robot-body-container .guess-outer .guess-item .related-question{border-top:1px solid #e5e5e5;padding-top:.32rem;margin-top:.32rem}.robot-root .robot-container .robot-input-container{height:1.52rem;box-shadow:0 -2px 2px 0 rgba(0,0,0,.06);position:absolute;bottom:0;left:0;width:100%;display:-webkit-box;display:flex;justify-content:space-around;-webkit-box-align:center;align-items:center;background:#fff}.robot-root .robot-container .robot-input-container input{width:8.4rem;height:1rem;background:#fafafa;border:1px solid #e5e5e5;outline:0;border-radius:0;box-sizing:border-box;padding:.26rem;margin:0}.robot-root .robot-container .robot-input-container input:focus{background:#fff;border-color:#222}.robot-root .robot-container .robot-input-container input::-webkit-input-placeholder{color:#ccc}.robot-root .robot-container .robot-input-container i{font-size:48px;color:#999;margin:0 .32rem;-webkit-transition:all .5s;transition:all .5s}[data-dpr="1"] .robot-root .robot-container .robot-input-container i{font-size:24px}[data-dpr="3"] .robot-root .robot-container .robot-input-container i{font-size:72px}.robot-root .robot-container .robot-input-container i.robot-input-focus{-webkit-transform:rotate(-45deg);transform:rotate(-45deg);color:#000}.robot-root .robot-container .robot-input-container .icon-ssend{font-size:1.35rem}.robot-root .robot-container .robot-input-container .robot-associate{position:absolute;top:-2.6rem;left:0;background:#fff;width:10rem;z-index:100;box-shadow:0 -2px 4px 0 rgba(0,0,0,.04)}.robot-root .robot-container .robot-input-container .robot-associate ul{min-height:2.2rem;border-bottom:1px solid #e5e5e5;padding:0 .4rem}.robot-root .robot-container .robot-input-container .robot-associate ul li{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;cursor:pointer;padding:.22rem 0;border-bottom:1px solid #e5e5e5}.robot-root .robot-container .robot-input-container .robot-associate ul li span{color:#ff696e}.robot-root .robot-container .robot-input-container .robot-associate ul li:last-child{border:none}.robot-root .robot-container .robot-input-container .robot-triggers{height:1.28rem;position:absolute;top:-1.28rem;left:0;background:#fff;width:10rem;box-sizing:border-box;padding:.23rem;box-shadow:0 -2px 4px 0 rgba(0,0,0,.04)}.robot-root .robot-container .robot-input-container .robot-triggers .triggers-ctn{display:-webkit-box;display:flex;overflow-x:scroll}.robot-root .robot-container .robot-input-container .robot-triggers .triggers-ctn .swiper-slide{box-sizing:border-box;display:inline-block;background:#f6f6f6;padding:.13rem .21rem;margin-right:.32rem;color:#222;cursor:pointer;width:auto}.robot-root .robot-container .robot-body-articles{width:100%;background:#fff;border-radius:6px;box-sizing:border-box;padding:.26rem .26rem .4rem;margin:.4rem 0}.robot-root .robot-container .robot-body-articles .section{font-weight:900;margin-bottom:.21rem;display:-webkit-box;display:flex;-webkit-box-align:center;align-items:center;-webkit-box-pack:justify;justify-content:space-between}.robot-root .robot-container .robot-body-articles .section-arrow{-webkit-transform:rotate(180deg);transform:rotate(180deg);-webkit-transition:.4s;transition:.4s}.robot-root .robot-container .robot-body-articles .article .title{margin:0 -.26rem 0 -.4rem;padding:.16rem .66rem .16rem .4rem;cursor:pointer;line-height:1.4}.robot-root .robot-container .robot-body-articles .article .title:active{background:#f5f5f5}.robot-root .robot-container .robot-body-articles .article .content{background:#fafafa;padding:.21rem .26rem;margin:.1rem 0;overflow:hidden;color:#666}.robot-root .robot-container .robot-body-articles .article .content img{width:100%;height:auto}.robot-root .robot-container .view-original-container{margin-top:-.1rem!important}.robot-root .robot-container .view-original-container a.view-original-article{color:#2aa700;text-decoration:underline}.robot-root .robot-container .view-original-container .feedbackBox{float:right!important;position:relative;top:-.1rem;right:-.26rem}.robot-root .robot-container .view-original-container .feedbackBox .praise{float:left!important;cursor:pointer;margin-right:1.06rem}.robot-root .robot-container .view-original-container .feedbackBox .trample{float:left!important;cursor:pointer}.robot-root .robot-container .view-original-container .feedbackBox .black{color:#000}.robot-root .robot-container .robot-chat{width:100%;margin:.4rem 0}.robot-root .robot-container .robot-chat:after{content:'';clear:both;width:0;height:0;display:block}.robot-root .ticket-root{background:#fff}.robot-root .ticket-root .ticket-aside ul li{padding:.42rem 0;margin:0 .32rem;border-bottom:1px solid #f6f6f6;position:relative}.robot-root .ticket-root .ticket-aside ul li i{position:absolute;top:50%;right:0;font-size:32px;-webkit-transform:translateY(-50%);transform:translateY(-50%)}[data-dpr="1"] .robot-root .ticket-root .ticket-aside ul li i{font-size:16px}[data-dpr="3"] .robot-root .ticket-root .ticket-aside ul li i{font-size:48px}.robot-root .ticket-root .ticket-aside ul li:last-child{border:none}.robot-root .ticket-root .ticket-aside ul li.title{border-top:.32rem solid #f6f6f6;font-weight:600;border-bottom:none;margin:0;padding:.32rem .32rem 0}.robot-root .ticket-root .ticket-footer{margin:.32rem;margin-top:.53rem}.robot-root .ticket-root .goods-footer{padding:.24rem .32rem;overflow:hidden;position:fixed;width:100%;bottom:0;background:#fff;left:0;border-top:1px solid #e5e5e5}.robot-root .ticket-root .goods-footer label{display:inline-block;margin-top:.1rem}.robot-root .ticket-root .goods-footer label span{vertical-align:text-bottom;padding-left:.1rem}.robot-root .ticket-root .goods-aside{padding-bottom:1.3rem;background:#f6f6f6}.robot-root .ticket-root .goods-aside .list-con{border:none}.robot-root .ticket-root .goods-aside .list-con>li{-webkit-box-align:center;align-items:center}.robot-root .ticket-root .goods-aside .list-con>li .left-inner{margin:0 .32rem}.robot-root .ticket-root .goods-aside .list-con>li .inner{width:5.5rem;height:2.64rem}.robot-root .ticket-root .goods-aside .list-con>li .inner .num{padding:0 .32rem;font-size:28px}[data-dpr="1"] .robot-root .ticket-root .goods-aside .list-con>li .inner .num{font-size:14px}[data-dpr="3"] .robot-root .ticket-root .goods-aside .list-con>li .inner .num{font-size:42px}.robot-root .ticket-root .goods-aside .list-con>li .inner .disabled{color:#ccc}.robot-root .ticket-root .orders-aside .orders-list-wrap{background:#f6f6f6}.robot-root .ticket-root .ticket-body{background:#f6f6f6}.robot-root .ticket-root .ticket-body .error-red{color:#ff696e!important}.robot-root .ticket-root .ticket-body .ticket-list>div>li.ticket-item:first-child{border-top:1px solid #e5e5e5}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item{margin:0 .32rem;padding:.32rem 0;border-top:1px solid #e5e5e5;position:relative}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item:first-child{border-top:none}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item.ticket-lang{padding-bottom:.8rem}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item.ticket-lang select{background:0 0;border:none;width:100%;position:absolute;bottom:.32rem;left:0;z-index:1;-webkit-transform:translate3d(0,0,1px);transform:translate3d(0,0,1px);-webkit-appearance:none;-moz-appearance:none;appearance:none}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item.ticket-lang select:-moz-focusring{color:transparent;text-shadow:0 0 0 #222}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item.ticket-multi-select{border-top:.32rem solid #f6f6f6!important;padding:.16rem .32rem;margin:0}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item.ticket-multi-select .icon{right:.32rem}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item.ticket-spinner .spinner-desc{position:absolute;bottom:.32rem;left:0}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item.ticket-spinner select{opacity:0}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .list-con{padding:.32rem 0;border:none}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .item-title{color:#999;font-size:24px}[data-dpr="1"] .robot-root .ticket-root .ticket-body .ticket-list .ticket-item .item-title{font-size:12px}[data-dpr="3"] .robot-root .ticket-root .ticket-body .ticket-list .ticket-item .item-title{font-size:36px}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .item-more{-webkit-box-pack:center;justify-content:center;text-transform:capitalize;-webkit-box-align:center;align-items:center;font-size:24px;margin-top:.32rem;margin-bottom:-.32rem}[data-dpr="1"] .robot-root .ticket-root .ticket-body .ticket-list .ticket-item .item-more{font-size:12px}[data-dpr="3"] .robot-root .ticket-root .ticket-body .ticket-list .ticket-item .item-more{font-size:36px}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .item-more i{padding-left:.1rem}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .icon{position:absolute;right:0;top:50%;margin-top:-.26rem}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .ticket-reason li{margin:.37rem 0}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .ticket-content textarea{width:100%;height:2.5rem;border:none;padding:.32rem 0}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .ticket-content textarea::-webkit-input-placeholder{color:#ccc}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .ticket-content .content-con{color:#ccc;text-align:right}.robot-root .ticket-root .ticket-body .ticket-list .ticket-item .ticket-content.input-area input{width:100%;border:none}.robot-root .ticket-root .ticket-body ul{background:#fff}.robot-root .ticket-root .ticket-body .ticket-upload-tips{color:#999;font-size:24px}[data-dpr="1"] .robot-root .ticket-root .ticket-body .ticket-upload-tips{font-size:12px}[data-dpr="3"] .robot-root .ticket-root .ticket-body .ticket-upload-tips{font-size:36px}.robot-root .ticket-root .ticket-body .item-upload{margin-top:.2rem}.robot-root .ticket-root .ticket-body .item-upload>ul{display:inline-block;vertical-align:top}.robot-root .ticket-root .ticket-body .item-upload .upload-title{line-height:1;width:3rem;background:#fff;color:#999;border:1px solid #e5e5e5;padding:.16rem;position:relative;margin-top:.26rem;font-size:24px}[data-dpr="1"] .robot-root .ticket-root .ticket-body .item-upload .upload-title{font-size:12px}[data-dpr="3"] .robot-root .ticket-root .ticket-body .item-upload .upload-title{font-size:36px}.robot-root .ticket-root .ticket-body .item-upload .upload-title:before{content:' ';display:block;width:.26rem;height:.26rem;position:absolute;top:-.12rem;border:1px solid #e5e5e5;-webkit-transform:rotate(45deg);transform:rotate(45deg);border-right:none;border-bottom:none;background:#fff}.robot-root .ticket-root .ticket-body .item-upload .upload-btn{width:1.17rem;height:1.17rem;display:inline-block;border:1px solid;text-align:center;line-height:1.17rem;position:relative}.robot-root .ticket-root .ticket-body .item-upload .upload-btn .icon-normal-plus{font-size:48px;text-align:center}[data-dpr="1"] .robot-root .ticket-root .ticket-body .item-upload .upload-btn .icon-normal-plus{font-size:24px}[data-dpr="3"] .robot-root .ticket-root .ticket-body .item-upload .upload-btn .icon-normal-plus{font-size:72px}.robot-root .ticket-root .ticket-body .item-upload li.upload-btn{line-height:1;margin-right:.44rem;border:1px solid #e5e5e5}.robot-root .ticket-root .ticket-body .item-upload li.upload-btn>ul{display:inline-block;vertical-align:top}.robot-root .ticket-root .ticket-body .item-upload li.upload-btn img{width:100%;height:100%}.robot-root .ticket-root .ticket-body .item-upload li.upload-btn i{position:absolute;top:-.24rem;right:-.24rem;color:#000;border-radius:50%;padding:.06rem;font-size:40px}[data-dpr="1"] .robot-root .ticket-root .ticket-body .item-upload li.upload-btn i{font-size:20px}[data-dpr="3"] .robot-root .ticket-root .ticket-body .item-upload li.upload-btn i{font-size:60px}.robot-root .goods-mask{height:11.2rem;max-height:11.2rem;overflow-x:hidden;overflow-y:scroll;position:relative}.robot-root .goods-mask.hotline-mask{height:7.4rem;max-height:7.4rem}.robot-root .goods-mask.hotline-mask .hotline-footer{position:absolute;bottom:0;left:0;display:-webkit-box;display:flex;width:100%;border-top:1px solid #e5e5e5}.robot-root .goods-mask.hotline-mask .hotline-footer .hotline-btn{width:50%;margin:.16rem .32rem}.robot-root .goods-mask.hotline-mask .hotline-footer .hotline-btn:last-child{margin-left:0}.robot-root .goods-mask.hotline-mask .hotline-footer .hotline-btn.hotline-big{width:100%;margin-left:.32rem}.robot-root .goods-mask.hotline-mask .hotline-body{padding:.86rem 1rem 0;text-align:center}.robot-root .goods-mask.hotline-mask .hotline-body .hotline-desc{margin-top:.8rem;text-align:center}.robot-root .goods-mask.hotline-mask .hotline-body .hotline-pic{display:inline-block}.robot-root .goods-mask.hotline-mask .hotline-body .hotline-pic img{width:1.06rem}.robot-root .goods-mask.hotline-mask .hotline-body .hotline-info{display:inline-block;vertical-align:top;color:#999;margin-left:.4rem;max-width:6rem;text-align:left}.robot-root .goods-mask.hotline-mask .hotline-body .hotline-info .icon-sheinlogo{color:#ccc}.robot-root .goods-mask.hotline-mask .hotline-body .hotline-info .phone{font-size:48px;margin-top:.2rem;margin-left:.1rem;font-weight:600;color:#000}[data-dpr="1"] .robot-root .goods-mask.hotline-mask .hotline-body .hotline-info .phone{font-size:24px}[data-dpr="3"] .robot-root .goods-mask.hotline-mask .hotline-body .hotline-info .phone{font-size:72px}.robot-root .goods-mask.hotline-mask .hotline-body .hotline-info .phone.phone-num{font-size:36px;margin-top:0;line-height:1}[data-dpr="1"] .robot-root .goods-mask.hotline-mask .hotline-body .hotline-info .phone.phone-num{font-size:18px}[data-dpr="3"] .robot-root .goods-mask.hotline-mask .hotline-body .hotline-info .phone.phone-num{font-size:54px}.robot-root .goods-mask .gray{color:#999!important}.robot-root .goods-mask .mask-body{padding-top:1.06rem}.robot-root .goods-mask .answer-container li .order-info{width:7.7rem}.robot-root .goods-mask .answer-container .order-list:first-child{padding-top:.32rem}.robot-root .answer-container{padding:.32rem}.robot-root .answer-container .order-list{cursor:pointer;border-bottom:1px solid #e5e5e5;padding:.32rem 0}.robot-root .answer-container .order-list:last-child{border-bottom:none;padding-bottom:0}.robot-root .answer-container .order-list:first-child{padding-top:0}.robot-root .answer-container .order-list.robot-tracks{border-top:1px solid #e5e5e5;border-bottom:none}.robot-root .answer-container .order-list.robot-tracks:first-child{margin-top:.32rem;padding-top:.32rem}.robot-root .answer-container .order-list.robot-tracks .order-goods{margin:0;border:none;padding:0}.robot-root .answer-container .order-list .order-title{overflow:hidden}.robot-root .answer-container .order-list .order-title .left{display:inline-block;color:#999}.robot-root .answer-container .order-list .order-title .order-status{width:.24rem;height:.24rem;background:#ccc;display:inline-block;border-radius:50%}.robot-root .answer-container .order-list .order-title .order-status.order-status-green{background:#5ebd66}.robot-root .answer-container .order-list .order-title .order-status.order-status-red{background:#e64545}.robot-root .answer-container .order-list .order-title .order-status.order-status-blue{background:#39f}.robot-root .answer-container .order-list .order-title .order-status.order-status-grey{background:#ccc}.robot-root .answer-container .order-list .order-goods{margin:.32rem 0;padding:.32rem 0;border-top:1px solid #e5e5e5;border-bottom:1px solid #e5e5e5}.robot-root .answer-container .order-list .order-goods .goods-img{display:inline-block;margin-right:.2rem;vertical-align:middle;line-height:1}.robot-root .answer-container .order-list .order-goods .goods-img:last-child{margin:0}.robot-root .answer-container .order-list .order-goods .goods-img img{width:1.6rem;height:2.13rem}.robot-root .answer-container .order-list .order-goods .goods-img .img-more{width:1.6rem;height:2.13rem;line-height:2.13rem;background:#f6f6f6;display:inline-block;vertical-align:middle;text-align:center}.robot-root .answer-container .order-list .order-goods .goods-img .img-more>i{width:.16rem;height:.16rem;display:inline-block;background:#ccc;border-radius:50%}.robot-root .answer-container .order-list .order-total .total{font-weight:600}.robot-root .answer-container .order-list .order-img{width:1.6rem;margin-right:.26rem}.robot-root .answer-container .order-list .order-info{width:5.66rem;text-align:left}.robot-root .answer-container .order-list .order-info .order-title{margin-top:.106rem;margin-bottom:.64rem}.robot-root .answer-container .order-list .order-info .order-title .order-status{width:.16rem;height:.16rem}.robot-root .answer-container .order-list .order-info .order-title .status-order{display:inline-block;vertical-align:middle}.robot-root .answer-container .order-list .order-info .order-footer{overflow:hidden}.robot-root .answer-container .order-list img{width:100%}.loaders{width:100%;text-align:center}.loaders .la-ball-pulse{font-size:0}.loaders .la-ball-pulse div{background-color:#222;width:.12rem;height:.12rem;border-radius:50%;border:1px solid #222;display:inline-block;margin-right:.05333rem;margin-top:.213333rem;-webkit-animation:ball-pulse 1s ease infinite;animation:ball-pulse 1s ease infinite}.loaders .la-ball-pulse div:nth-child(1){-webkit-animation-delay:-.2s;animation-delay:-.2s}.loaders .la-ball-pulse div:nth-child(2){-webkit-animation-delay:-.1s;animation-delay:-.1s}.loaders .la-ball-pulse div:nth-child(3){-webkit-animation-delay:0s;animation-delay:0s}.loaders .la-ball-pulse.la-ball-pulse-2x div{width:.24rem;height:.24rem;margin-right:.12rem}@keyframes ball-pulse{0%,100%,60%{-webkit-transform:scale(1);transform:scale(1);opacity:1}30%{-webkit-transform:scale(.01);transform:scale(.01);opacity:.1}}@-webkit-keyframes ball-pulse{0%,100%,60%{-webkit-transform:scale(1);transform:scale(1);opacity:1}30%{-webkit-transform:scale(.01);transform:scale(.01);opacity:.1}}.single-check{display:-webkit-box;display:flex;align-content:center}.single-check input{-webkit-box-flex:0;flex:none}.single-check label{margin-left:.4em}.robot-notice{height:1.17rem;background:#fcf0d4;font-size:24px;display:-webkit-box;display:flex;-webkit-transition:height .4s;transition:height .4s}[data-dpr="1"] .robot-notice{font-size:12px}[data-dpr="3"] .robot-notice{font-size:36px}.robot-notice .iconfont{margin:auto .16rem;width:.426rem;-webkit-box-flex:0;flex:none;color:#999;font-size:32px}[data-dpr="1"] .robot-notice .iconfont{font-size:16px}[data-dpr="3"] .robot-notice .iconfont{font-size:48px}.robot-notice .icon-close{font-size:24px}[data-dpr="1"] .robot-notice .icon-close{font-size:12px}[data-dpr="3"] .robot-notice .icon-close{font-size:36px}.robot-notice .robot-notice-text{-webkit-box-flex:1;flex:auto;color:#333;line-height:1.17em;height:1.17rem;overflow:hidden;cursor:pointer}.robot-notice .robot-notice-text .anim{-webkit-transition:all .5s;transition:all .5s;margin-top:-1.17rem}.robot-notice .robot-notice-text .notice-item{height:1.17rem;display:-webkit-box;display:flex;-webkit-box-align:center;align-items:center}.robot-notice .robot-notice-text .notice-item .notice-item-p{line-height:1.33em;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.notice-height{height:0;overflow:hidden}.notice-detial-title{text-align:center;font-size:28px;font-weight:700;color:#222;line-height:1.15em;word-break:break-all}[data-dpr="1"] .notice-detial-title{font-size:14px}[data-dpr="3"] .notice-detial-title{font-size:42px}.notice-detial-content{font-size:24px;color:#666;line-height:1.15em;word-break:break-all}[data-dpr="1"] .notice-detial-content{font-size:12px}[data-dpr="3"] .notice-detial-content{font-size:36px}